Privacy Policy

Dynamiq Cleaning (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit dynamiqcleaning.co.uk or contact us for a quote.

This policy should be read alongside our Cookie Policy, which covers the cookies used on this site in more detail.

Who we are

Dynamiq Cleaning provides commercial cleaning services across Wrexham, Chester and the North West, including communal areas, offices, medical premises and out-of-hours cleaning.

Data controller: Hannah Gomes
Email: info@dynamiqcleaning.co.uk
Phone: 07450 997189

What personal data we collect

We collect personal data when you:

• Submit an enquiry or request a free quote through our website
• Contact us by phone or email
• Interact with our site (via analytics, if you consent — see our Cookie Policy)

This may include:

• Name
• Email address
• Phone number
• Business/premises details and information about the service you’re enquiring about
• Any other information you choose to include in your message

We do not knowingly collect any special category data (e.g. health, religious belief) through this website, and ask that you do not include such information in enquiry forms unless directly relevant to the service you’re requesting.

How we use your data

We use your personal data to:

• Respond to your enquiry and provide a quote
• Deliver and manage our cleaning services if you become a client
• Maintain business records for accounting and legal purposes
• Understand how visitors use our website, where you’ve consented to analytics cookies

Legal basis for processing

We process your personal data under the following legal bases (UK GDPR Article 6):

• Contract: where processing is necessary to provide a quote or deliver services you’ve requested
• Legitimate interests: to respond to general enquiries and improve our website and services
• Consent: for non-essential cookies and analytics, which you can accept or reject via our cookie banner

Who we share your data with

We do not sell your personal data. We may share data with:

• Google (Google Analytics and Google Search Console via Google Site Kit) — only if you’ve consented to analytics cookies, to understand website traffic and performance
• Our hosting and infrastructure providers (including Cloudflare, for security and performance) as necessary to operate the website
• Professional advisors (e.g. accountants) where necessary for business administration
• Law enforcement or regulators, where required by law

International transfers

Some of the third parties we use (such as Google) may process data outside the UK. Where this happens, we rely on appropriate safeguards such as the UK’s International Data Transfer Addendum or adequacy regulations to ensure your data remains protected.

How long we keep your data

We keep enquiry and client data only for as long as necessary to fulfil the purposes described in this policy, and in line with our legal and accounting obligations (typically up to 6 years for financial records, in line with HMRC requirements).

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, in certain circumstances
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time (e.g. by changing your cookie preferences)

To exercise any of these rights, contact us at info@dynamiqcleaning.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has not been handled correctly.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

Children’s privacy

Our website and services are aimed at businesses and adults. We do not knowingly collect personal data from children.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@dynamiqcleaning.co.uk
Phone: 07450 997189

Last updated: 13th July 2026